Booking Terms & Conditions

Last Updated: 19 May 2026

1. Introduction

These Booking Terms & Conditions govern the relationship between Hunak Journeys (“Hunak Journeys”, “Hunak”, “we”, “our”, or “us”) and any person booking or participating in one of our journeys (“traveller”, “participant”, “you”, or “your”).

Hunak Journeys is represented by:

Claudio Salmeri
Contrada Marotta 8
98063 Gioiosa Marea (ME), Italy

Contact:
info@hunakjourneys.com
csalmeri@hunakjourneys.com

By confirming a booking with Hunak Journeys, you acknowledge that you have read, understood, and agreed to these Booking Terms & Conditions.

2. Scope of Services

Hunak Journeys organises small-group and private journeys in culturally significant destinations that may feel remote. Hunak Journeys operates through a network of trusted local partners, guides, drivers, hosts, and operators.

Our journeys may involve:

remote environments,
limited infrastructure,
physical activity,
changing weather conditions,
and operational flexibility.

Travellers acknowledge and accept the nature of these experiences when booking with Hunak Journeys.

3. Essential Journey Information

Before confirming a booking, travellers are responsible for reviewing all relevant information provided by Hunak Journeys, including:

destination pages,
departure information,
physical difficulty levels,
safety notices,
pricing,
practical travel information,
and any pre-departure documentation or welcome materials provided by Hunak Journeys.

Detailed itineraries, operational briefings, and additional journey information may be communicated after booking confirmation and deposit payment.

By confirming a booking, travellers acknowledge having reviewed and accepted the information made available by Hunak Journeys.

4. Booking Confirmation and Deposit

A booking is considered confirmed once:

Hunak Journeys accepts the booking request through written communication,
and the required deposit has been received.

A non-refundable deposit starting from EUR 500 per traveller is generally required to confirm a booking. Deposit amounts may vary depending on:

destination,
itinerary,
operational requirements,
or journey type.

For bookings made within 60 days prior to departure, full payment is required at the time of confirmation.

Hunak Journeys reserves the right to decline a booking request at its discretion.

5. Payment Schedule

Unless otherwise specified:

the remaining balance must be paid no later than 60 days prior to departure.

Failure to complete payment within the required timeframe may result in cancellation of the booking.

Any bank charges, transfer fees, or currency conversion costs are the responsibility of the traveller.

5.1. Pricing and Promotional Offers

Prices for Hunak Journeys may vary over time due to:

seasonal offers,
promotional campaigns,
operational considerations,
group size adjustments,
or other commercial factors.

Travellers acknowledge that different participants on the same departure may have booked under different pricing conditions or promotional offers.

Such price differences do not entitle travellers to:

refunds,
credits,
price adjustments,
or compensation of any kind.

All prices confirmed at the time of booking are considered final and accepted by the traveller.

6. Cancellation by the Traveller

All cancellation requests must be submitted in writing to:
info@hunakjourneys.com

Cancellation becomes effective once confirmed in writing by Hunak Journeys.

Cancellation fees apply as follows.

Cancellation request made 60 days or more before departure: the deposit is fully retained.
Cancellation request made 30–59 days before departure: 50% of total journey price is retained.
Cancellation request made 15–29 days before departure: 70% of total journey price is retained.
Cancellation request made 14 days or fewer before departure: 100% of total journey price is retained.

Deposits are generally non-refundable due to operational commitments made with local partners and suppliers.

However, in exceptional circumstances and at the sole discretion of Hunak Journeys, partial refunds, travel credits, or transfers to future departures may be considered.

Travellers are strongly encouraged to purchase comprehensive travel insurance including cancellation coverage.

No refunds will be issued for:

unused services,
voluntary withdrawal from the journey,
late arrival,
early departure,
or failure to participate in portions of the itinerary.

7. Cancellation or Changes by Hunak Journeys

Hunak Journeys reserves the right to modify, postpone, or cancel a journey where reasonably necessary due to:

safety concerns,
environmental conditions,
political developments,
operational constraints,
force majeure events,
insufficient participant numbers,
or other circumstances beyond our reasonable control.

If a journey cannot operate as planned, Hunak Journeys may:

propose an alternative departure,
offer an alternative itinerary,
issue travel credit,
or provide a refund depending on the operational circumstances and recoverability of committed costs.

Hunak Journeys reserves the right to make reasonable itinerary modifications necessary for:

safety,
weather,
environmental protection,
local conditions,
logistical realities,
or operational quality.

Such modifications may include:

route changes,
sequence adjustments,
accommodation substitutions,
transportation modifications,
or activity alterations,

provided that the overall nature and spirit of the journey are preserved.

8. Minimum Participant Requirements

Certain departures require a minimum number of participants to operate under standard pricing conditions.

If minimum participant numbers are not reached, Hunak Journeys may:

offer travellers the possibility to maintain the departure through an adjusted price,
propose alternative dates,
transfer the booking to another departure,
or cancel the departure with a refund of monies paid.

Minimum participant requirements vary depending on the itinerary and operational structure of the journey.

9. Private Journeys – Special Conditions

Private journeys are custom-designed based on direct consultation between Hunak Journeys and the traveller.

Once a proposed itinerary, quotation, and operational plan are accepted through payment of the deposit, the booking is considered confirmed.

Prices for private journeys are based on:

agreed participant numbers,
operational conditions,
accommodation structures,
transportation requirements,
and local logistics.

Any modification requested after confirmation may:

require repricing,
incur additional operational costs,
or become impossible to accommodate.

Hunak Journeys reserves the right to refuse modifications that may compromise:

safety,
operational feasibility,
local partner commitments,
or journey quality.

Certain private journeys may be subject to specific cancellation conditions depending on the nature of the itinerary and operational commitments involved.

10. Traveller Fitness and Medical Responsibility

Travellers are responsible for ensuring they are physically and medically fit to participate in the booked journey.

Hunak Journeys operates in remote environments where:

medical infrastructure may be limited,
evacuation may be delayed or unavailable,
and environmental conditions may be physically demanding.

Journeys may involve:

hiking,
extended driving,
off-road travel,
exposure to heat or desert conditions,
camping,
and long travel days.

Travellers are responsible for disclosing any relevant medical condition, disability, allergy, dietary requirement, or health concern that may affect:

their participation,
their safety,
or the safety and experience of others.

Hunak Journeys reserves the right to decline or remove a participant where it reasonably considers that participation may pose a risk to:

the traveller,
other participants,
guides,
animals,
or the operation itself.

11. Participation of Minors

Travellers under the age of 18 may only participate in a Hunak Journey if accompanied by a parent or legal guardian.

Unless otherwise specified for a particular itinerary, the minimum participation age is 15 years old.

Hunak Journeys reserves the right to assess, on a case-by-case basis, whether a specific journey is suitable for minors depending on:

physical demands,
remoteness,
operational conditions,
and overall expedition requirements.

12. Travel Insurance

Unless otherwise specified, travellers are required to obtain comprehensive travel insurance covering:

medical expenses,
emergency evacuation,
cancellation,
repatriation,
personal injury,
and loss or theft of belongings.

Travellers remain personally responsible for ensuring their insurance coverage is appropriate for the nature of the journey booked.

13. Authority of Guides and Local Teams

Hunak Journeys operates through carefully selected local partners and guides who retain operational authority during journeys.

Decisions taken by guides or expedition leaders in relation to:

safety,
traveller conduct,
operational management,
environmental conditions,
animal welfare,
or itinerary adjustments

are final and binding during the journey.

Major operational changes significantly affecting the nature of the journey will, whenever reasonably possible, be discussed and coordinated with Hunak Journeys.

14. Traveller Conduct

Travellers agree to:

respect local laws, customs, traditions, and cultural sensitivities,
behave respectfully toward local communities, guides, fellow travellers, and animals,
and avoid behaviour that may endanger themselves or others.

Hunak Journeys reserves the right to remove any traveller whose conduct:

endangers the group,
disrupts the journey,
violates local laws,
disrespects local communities,
compromises safety,
or damages the integrity of the experience.

No refund will be issued in such circumstances.

15. Assumption of Risk

Travellers acknowledge that expedition and remote travel involve inherent risks, including but not limited to:

illness,
injury,
accidents,
extreme weather,
limited medical access,
transportation delays,
political uncertainty,
environmental hazards,
and unpredictable operational conditions.

By participating in a Hunak Journey, travellers voluntarily accept these risks.

16. Limitation of Liability

Hunak Journeys shall not be held liable for:

illness,
injury,
death,
delay,
loss,
damage,
theft,
inconvenience,
additional expenses,
or other claims arising from events beyond our reasonable control.

This includes, but is not limited to:

force majeure events,
weather conditions,
political developments,
actions of third parties,
transportation disruptions,
traveller negligence,
undisclosed medical conditions,
or operational decisions reasonably taken in the interest of safety.

Nothing in these Terms excludes liability where exclusion would be unlawful under applicable law.

17. Photography and Media

Hunak Journeys may occasionally use photographs or videos taken during journeys for promotional or editorial purposes.

Travellers who do not wish to appear in such materials should inform Hunak Journeys in writing prior to departure.

Travellers are expected to respect local customs and ethical photography practices during the journey.

18. Force Majeure

Hunak Journeys shall not be considered in breach of these Terms where failure or delay results from circumstances beyond reasonable control, including but not limited to:

natural disasters,
war,
political instability,
civil unrest,
border closures,
pandemics,
government restrictions,
strikes,
extreme weather,
or transportation disruptions.

In such situations, Hunak Journeys will make reasonable efforts to propose suitable alternatives where operationally possible.

19. Privacy and Data Protection

Personal information collected by Hunak Journeys shall be processed in accordance with our Privacy Policy and applicable European Union and Estonian data protection laws.

20. Governing Law

These Booking Terms & Conditions shall be governed and interpreted in accordance with applicable European Union and Estonian laws and regulations.

Any disputes arising in connection with these Terms shall be subject to the competent jurisdiction determined under applicable law.