Privacy Policy

Last Updated: 4 June 2026

1. Introduction

Hunak Journeys OÜ (“Hunak Journeys”, “we”, “our”, or “us”) is a private limited company registered in Estonia.

Hunak Journeys OÜ is the data controller responsible for the personal data collected and processed through this website, our inquiry forms, questionnaires, communications, and travel-related services.

We are committed to protecting your privacy and handling your personal information in a transparent, secure, and respectful manner, in accordance with applicable European Union and Estonian data protection laws, including the General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you interact with our website, services, inquiry forms, questionnaires, booking process, and communications.

By using our website or contacting us through our forms and communication channels, you acknowledge the practices described in this Privacy Policy.

2. Company and Contact Information

Data Controller:
Hunak Journeys OÜ
Harju maakond, Tallinn, Põhja-Tallinna linnaosa, Telliskivi tn 57, 10412, Estonia

General inquiries:
info@hunakjourneys.com

Direct contact with the Founder and CEO:
csalmeri@hunakjourneys.com

If you have any questions regarding this Privacy Policy or the processing of your personal data, you may contact us using the details above.

3. What Information We Collect

Depending on how you interact with Hunak Journeys, we may collect the following categories of personal information.

3.1 Information You Provide Directly

We may collect information that you voluntarily provide when contacting us, submitting an inquiry, completing a questionnaire, requesting a private journey, booking a group journey, or communicating with us.

This may include:

• full name;

• email address;

• phone or WhatsApp number;

• nationality or country of residence;

• preferred travel dates;

• travel preferences and interests;

• information submitted through inquiry forms;

• information submitted through tailored journey questionnaires;

• dietary requirements;

• medical, health-related, or fitness-related information relevant to safe participation in journeys or activities;

• emergency contact details, where required for operational or safety reasons;

• payment or billing-related information where relevant to bookings, deposits, or invoices.

We only request health, dietary, or fitness-related information where it is reasonably necessary for journey preparation, safety, risk management, or operational planning.

3.2 Technical and Website Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address;

• browser type;

• device information;

• approximate geographic location;

• website usage data;

• pages visited and interaction data;

• cookie and analytics information, where applicable.

At present, website analytics may be managed through Hostinger’s built-in analytics tools. In the future, we may use additional third-party services such as Google Analytics, Meta Pixel, Instagram embeds, newsletter tools, payment tools, or similar services.

Where required by law, non-essential cookies and tracking technologies will be used only with your consent.

4. How We Use Your Information

We use your personal information for legitimate business, operational, contractual, safety, and legal purposes, including to:

• respond to inquiries and travel requests;

• communicate with you about journeys, availability, pricing, bookings, and travel preparation;

• assess whether a journey is suitable for your interests, needs, experience, and fitness level;

• plan and organise group journeys and private travel experiences;

• coordinate services with local partners, guides, accommodation providers, transport providers, and other operational partners;

• manage bookings, payments, deposits, invoices, and customer records;

• ensure participant safety and logistical preparation;

• provide relevant pre-departure information, security briefings, packing lists, or travel guidance;

• improve our services, website, communications, and client experience;

• manage customer support and post-journey communication;

• send newsletters, updates, or promotional communications where you have explicitly agreed to receive them;

• comply with legal, accounting, tax, regulatory, and contractual obligations;

• protect our legitimate interests, including fraud prevention, dispute resolution, and the protection of our business, clients, partners, and website.

We only collect and process information that is reasonably necessary for the services we provide.

5. Legal Basis for Processing

Under the GDPR, we process personal data based on one or more of the following legal grounds:

5.1 Consent

We may process your data where you have given clear consent, for example when subscribing to a newsletter, accepting non-essential cookies, or voluntarily providing certain information through forms or questionnaires.

You may withdraw your consent at any time.

5.2 Contractual Necessity

We may process your data where it is necessary to take steps before entering into a contract with you, or to perform a contract with you, including responding to journey requests, managing bookings, and organising travel services.

5.3 Legal Obligations

We may process your data where necessary to comply with applicable legal, accounting, tax, consumer protection, travel regulation, or regulatory obligations.

5.4 Legitimate Interests

We may process your data where necessary for our legitimate business interests, provided that those interests do not override your fundamental rights and freedoms. This may include improving our services, maintaining business records, managing customer relationships, protecting our website, and handling disputes.

5.5 Special Category Data

Health-related, dietary, medical, or fitness-related information may constitute special category data under the GDPR.

We process such information only where necessary for travel safety, risk management, emergency preparation, or service suitability, and with appropriate care, confidentiality, and access restrictions.

6. Data Sharing and Third Parties

We do not sell or rent your personal information.

We may share your personal data only where necessary for the operation, organisation, safety, administration, or legal management of our services.

Your information may be shared with trusted third parties, including:

• local travel partners and guides;

• accommodation providers;

• transport providers;

• activity providers;

• emergency support contacts or medical responders, where necessary;

• payment service providers;

• accounting, legal, or administrative service providers;

• website hosting providers;

• form, questionnaire, analytics, newsletter, or communication platforms;

• public authorities, regulators, courts, or law enforcement bodies where legally required.

We aim to work with service providers and partners that maintain appropriate data protection and confidentiality standards.

Some service providers or partners may be located outside the European Economic Area (EEA), including in destination countries where Hunak Journeys operates. Where international data transfers occur, we will take reasonable steps to ensure that appropriate safeguards are in place, considering the nature of the travel services requested and the operational need to share information with local partners.

7. International Travel and Operational Data Transfers

Because Hunak Journeys organises outdoor journeys and travel experiences in countries outside the European Union and the European Economic Area, it may be necessary to share limited participant information with local partners, guides, accommodation providers, transport providers, or emergency contacts in destination countries.

Such information may include your name, travel dates, relevant logistics, dietary needs, health or safety-related information, and other details required for the safe and effective organisation of your journey.

We will limit such sharing to what is reasonably necessary for operational, safety, contractual, or emergency purposes.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

• respond to inquiries;

• provide our services;

• manage bookings and customer records;

• maintain communication records;

• comply with legal, accounting, tax, or regulatory obligations;

• resolve disputes;

• protect our legitimate interests.

If you request deletion of your data, we will make reasonable efforts to comply unless we are legally required or legitimately entitled to retain certain information.

9. Your Rights Under GDPR

Under applicable European data protection laws, you may have the right to:

• access your personal data;

• request correction of inaccurate or incomplete information;

• request deletion of your personal data;

• request restriction of processing;

• object to processing based on legitimate interests;

• withdraw consent at any time where processing is based on consent;

• request data portability where applicable;

• lodge a complaint with a competent data protection supervisory authority.

To exercise any of these rights, please contact:

info@hunakjourneys.com

We may need to verify your identity before responding to certain requests.

You also have the right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) or with another competent data protection authority in the EU country where you live, work, or believe your rights have been infringed.

10. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyse traffic, remember preferences, and enhance user experience.

Cookies may include:

• essential cookies required for the website to function;

• analytics cookies used to understand website performance;

• marketing or tracking cookies, where implemented;

• embedded content cookies from third-party platforms such as Instagram or similar services.

Further information is available in our Cookie Policy.

Where required by applicable law, non-essential cookies will only be used with your consent.

11. Marketing Communications

We may send you newsletters, updates, journey information, or promotional communications only where you have consented to receive them or where otherwise permitted by applicable law.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our messages or by contacting us at:

info@hunakjourneys.com

We will not send you marketing communications if you have opted out.

12. Data Security

We take reasonable technical and organisational measures to protect personal information against:

• unauthorised access;

• misuse;

• disclosure;

• loss;

• alteration;

• accidental destruction;

• unlawful processing.

These measures may include access restrictions, secure communication practices, limited data sharing, password protection, and careful selection of service providers.

However, no online platform, website, email system, or electronic transmission can be guaranteed to be completely secure.

13. Third-Party Links and Embedded Content

Our website may contain links to third-party websites or embedded content from third-party platforms such as Instagram, YouTube, maps, booking tools, form tools, or other external services.

These third-party services may collect and process data independently according to their own privacy policies and cookie practices.

Hunak Journeys is not responsible for the privacy practices, content, security, or data processing activities of third-party websites or platforms.

14. Children’s Privacy

Our services are not directed toward children under the age of 18 without parental or legal guardian involvement.

We do not knowingly collect personal information from minors without appropriate consent from a parent or legal guardian.

Where minors are allowed to participate in a journey, personal data will only be collected and processed as necessary for booking, safety, parental or guardian consent, and operational preparation.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, regulatory, or technical changes.

The updated version will be published on this page with a revised “Last Updated” date.

We encourage users to review this page periodically.

16. Governing Law

This Privacy Policy shall be governed and interpreted in accordance with applicable European Union and Estonian data protection laws and regulations.

17. Contact

For questions about this Privacy Policy or how we process your personal data, please contact:

Hunak Journeys OÜ
Harju maakond, Tallinn, Põhja-Tallinna linnaosa, Telliskivi tn 57, 10412, Estonia

Email: info@hunakjourneys.com

Direct contact with the Founder and CEO: csalmeri@hunakjourneys.com